Leading with a Fear Free Culture

Culture can seem like a nebulous concept, but a positive culture is essential to a successful practice. Joanne Graham, CVPM, SHRM-CP, CCFP, a certified veterinary practice manager (CVPM), has been helping hospitals improve their work culture from real-world experience she garnered at her own hospital. She shows what a positive culture can do for a workplace and how you can take steps to improve your own.