Fear Free Veterinary ER/Urgent Care Practice Certification
About the Certified Veterinary ER & Urgent Care Practice Program
Patients presenting in emergency and/or urgent care situations are at a higher risk of experiencing fear, anxiety, and stress. These patients often have underlying and/or debilitating disease processes which could be worsened by FAS. Fear Free Certified Veterinary Emergency and Urgent Care Practices provide every patient with an experience that incorporates the core concepts of Fear Free. All veterinary care staff will incorporate what they have learned in Level 1, as well as the Emergency & Critical Care course, to create workflows, patient handling protocols, and client communication strategies that exemplify the principles of Fear Free.
As a Fear Free Certified Veterinary Emergency or Urgent Care Practice, your team will :
- Recognize that the emergency and/or urgent care setting creates a heightened sense of FAS and work to reduce this through intentional implementation of Fear Free principles
- Increase client compliance by reducing stress for both patients and their owners.
- Improve staff morale by empowering the team to provide emotional wellbeing to all their patients
- Provide the highest quality medicine in a manner that patient enjoy
Program Overview
The veterinary emergency and urgent care practice certification program consists of several steps. Initially, veterinary care team members must complete the Level 1 certification to gain the knowledge and understanding of the core concepts of Fear Free. Additionally, veterinary care staff must complete the Emergency & Critical Care course which educates teams on how to incorporate Fear Free into the unique situations experienced within these settings. We encourage team members to complete Levels 2 & 3 to advance their skills and provide the highest level of care
Teams must work together to implement the certification standards within all aspects of care. An online assessment is completed in which standard operating protocols, SOPs, and medical records are evaluated. Additionally, patient handling techniques are observed by the Fear Free team to ensure all principles of Fear Free are utilized in an appropriate manner
Steps
- Team enrolls in Veterinary Practice Certification Process
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- Individual Team Members obtain Level 1 Vet Pro Certification and Emergency and Critical Care Course
- Team implements certification standards within the practice
- Team uploads required documents to Practice Portal and completes virtual onsite visit
- Fear Free Veterinary Practice Certification Achieved!
Certified Veterinary Emergency or Urgent Care Practice Requirements
In order to earn Fear Free Veterinary Emergency or Urgent Care Practice Certification, the veterinary care team must have earned individual level 1 certifications, completed the Emergency and Critical Care course, as well as successfully completed, and passed, the online assessment and patient handling portions of the program.
To uphold the certification, the team must maintain an active membership via an annual renewal fee and maintain certification of all veterinary care team members. Additionally, the team must uphold the practice certification standards at all times.
Purchasing and Pricing
1-3 DVM
$1,500 USD
4-9 DVM
$2,800 USD
10-29 DVM
$3,500 USD
30+ DVM
$5,000 USD
Enrollment and Annual price based on the number of FTE (full-time equivalent) DVMs on staff and includes veterinary professional memberships for all staff members
Corporate pricing available by contacting certifyme@fearfree.com
