Stephanie Sautter

Steph started working at Fear Free back in 2016 as the first customer support representative for the company and since 2018 has been the Customer Experience Manager. She has held many responsibilities over the years, including managing and attending tradeshows, managing the Fear Free Speakers’ Bureau, coordinating and managing year-long pilot programs with hospitals, developing and maintaining Fear Free’s Help Center, developing and executing live animal handling workshops, creating agenda and procuring over 20 SME speakers for a 2-day virtual event, managing customer experience and support, and more. Steph is extremely proud to have had 3 employees get promoted internally from her team and has a passion for supporting and being the voice of Fear Free’s customers. Her professional mantra is to exude creativity and empathy, lead through empowerment and example, and never stop learning.

Outside of work, Steph enjoys being in the outdoors, hiking, skiing, cooking, movies and tv shows, and fantasy and sci-fi books. She loves her little family, including her husband, Michael, her human daughter, Charlie, and her fur-babies, B and Izzy.

Happy Paws Magazine

Spring/Summer 2020 Issue Available Now!