Our new website and Education Portal are coming July 14. Be sure to complete in-progress coursework by July 9th at 4:59 p.m. MT / 6:59 p.m. ET to ensure it transfers to the new system. Memberships and renewal dates remain unaffected.

Fear Free Checklist for the Client Service Rep

Customer Service Representative Fear Free Training Tool

This checklist is mainly used for customer service representatives. Each client can be assured a Fear Free experience because the person on duty is ensuring that each box is checked throughout each client’s experience.

Happy Paws Magazine

Spring/Summer 2020 Issue Available Now!