Manage My Team

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How do I purchase additional memberships for my group?

To purchase additional membership, simply click here. It will send you to the cart where you can select the number of memberships you would like to add. It will apply the appropriate per person cost for you.

How do I purchase renewals for myself and/or my team?

To purchase renewals, go to the cart and select the Veterinary Professional Certification Program Renewal. Once purchased, if the renewal is for one of your team members, you can go back to Manage My Team and assign the renewal to your team member by simply clicking on the RENEW button next to their name. If the renewal is for yourself, visit your homepage and you will see 7 new credits in your account and your membership extended for another 12 months.

How do I remove and replace team members?

We understand that teams change, so we want to make sure you have the ability to remove team members when they are no longer affiliated with your group and fill their slots with new members. To do so, simply click on REMOVE next to the team member on the Manage My Team page. You will be allotted this option for up to 3 months after you initially register an individual into this slot. If you remove an individual within that first 3 months, a new spot will be opened back up for you to add a different team member. After 3 months of registering an individual, you will no longer have the option to remove them and will be prompted to purchase an additional registration slot for any new team members.

Why is there an option to edit my team members’ contact information?

The option to edit your team members’ contact information should ONLY be used if they are not working in the same practice you are. All of your team members will automatically inherit the address of your practice, which will be used for their mailings and their directory listing.