Metropet Veterinary Clinic, a respected and community-centered small animal practice in Berea, OH, is seeking a skilled and compassionate Veterinary Practice Manager to join and lead our growing team. As one of the very few Fear Free Certified Practices in the state of Ohio, we take pride in providing veterinary care that minimizes stress for pets and creates a more positive experience for clients and staff alike.

About Us:
At Metropet, we are dedicated to providing exceptional care in a welcoming, low-stress environment. We specialize in small animal medicine and surgery, offering modern diagnostic tools and a highly trained, compassionate team. As a Fear Free Certified Practice, we’ve made a commitment to emotional well-being as well as physical health—for pets, clients, and our staff.

Position Overview:
As our Practice Manager, you will be the operational backbone of the clinic. You’ll work closely with our medical team, client service team, and ownership, to ensure efficient workflows, maintain financial health, and foster a supportive, client-focused culture that reflects our Fear Free values.

Key Responsibilities:

Oversee day-to-day clinic operations and staff scheduling

Enter and Pay Bills in Quick books, provide cash flow management.

Manage financial reporting, budgeting, and inventory control

Maintain compliance with veterinary regulations and Fear Free standards

Inventory System and Reminder System Management

Monitor and Adjust Hospital Efficiency

Lead up a social media and technology campaign

Check ins and follow ups with team members to discuss their needs, help with training and protocols.

Support our lead CSR with hiring, onboarding, and team development

Implement and monitor hospital protocols and client service practices

Foster a healthy, collaborative, and inclusive workplace culture

Qualifications:
3+ years of experience in veterinary or medical practice management preferred but not required

Strong leadership, communication, and organizational skills

Familiarity with veterinary practice management software (e.g., AVImark, Cornerstone)

Familiarity with basics of HR, personnel management, QuickBooks, and business budgeting.

Knowledge of Fear Free principles or certification is a plus

CVPM certification a bonus but not required
Business Degree or training is a plus but not required

What We Offer:
Competitive salary based on experience

Paid time off and holidays

Continuing education opportunities and support for certifications (including Fear Free)

Employee pet care discounts

A positive, forward-thinking team in a unique Fear Free environment

If you're ready to lead with heart, manage with skill, and make a real difference in pet care, we’d love to hear from you.

Please submit your resume and a brief cover letter to:
mermaid.dvm@gmail.com

CVPM certification a bonus but not required
Business Degree or training is a plus but not required